首頁輪撥分類

F:什麼時間可於旅捷商旅辦理入住和退房?

A:
入住登記:15:00起,退房時間:直至11:00。您可於預訂時要求提早辦理入住或延遲退房,但是否可行需視乎空房情況而定。於指定時段以外登記入住或退房或需額外付費。旅捷商旅可為您提供入住前和退房後行李寄存服務

F: What are the check-in and check-out time?
A: Check-in: from 15:00, check-out time: until 11:00. You can request early check-in or late check-out at the time of booking upon the hotel availability. Check-in or check-out outside the designated hours may be subject to additional charges. LJ Hotel can provide you with luggage storage service before check-in and after check-out


F:是否可以取消預訂及退款政策?

A:可以,旅捷商旅在我們網站上有提供可全額退款的客房,您可以根據住宿的取消規定,在入住前幾天取消即可。詳細說明請務必參閱訂房平台的取消規定。

F: Cancelation and refund policy?
A: LJ Hotel offers fully refundable rooms on our website. You can cancel a few days before check-in according to the cancellation policy of the accommodation. Please refer to the cancellation policy of the booking platform for detailed instructions.

F:是否有提供停車位?
A:很抱歉,旅捷商旅未提供停車服務。

F: Parking space provided?
A: Sorry, LJ Hotel does not provide parking services.


F:是否有提供嬰兒床或加床服務?

A:取決於您所選擇的房型,詳情請查看客房入住人數。加床將收取額外費用。

F: Crib or extra bed service?
A: Depends on the room type you choose, please check the room occupancy for details. Extra beds will be subjected to additional charges.


F:是否提供寵物住宿?
A:很抱歉,恕不適合接待寵物,服務性動物除外(如:導盲犬)。

F: Do you provide pet accommodation?
A: Sorry, it is not suitable for pets, except for service animals (such as guide dogs).

F:是否有吸煙房?
A:很抱歉,旅捷商旅為禁煙旅店,飯店內全面禁煙。

F: Are there smoking rooms?
A: We are sorry, LJ Hotel is a non-smoking hotel, and the hotel is completely non-smoking.

旅捷商旅採取以下衛⽣及旅客安全措施,維護您入住時的健康與安全。

LJ Hotel takes the following hygiene and passenger safety measures to maintain your health and safety during your stay.

• 公共區域須配戴⼝罩
• Masks must be worn in public areas

• 全⾯使⽤消毒⽤品進⾏清理
• Use disinfectant supplies throughout for cleaning

• 員⼯穿戴個⼈防護裝備
• Staff wear personal protective equipment

• 為住客和員⼯量測體溫
• Take temperature for guests and staff

• 免費提供旅客⼿部清潔及消毒⽤品
• Provide free hand cleaning and disinfection supplies for passengers

• 根據疫情指揮中⼼規定,經檢測額溫超過37.5°C或耳溫超過38°C⼈⼠不得入住。
• According to The Epidemic Command Center stipulates that people whose forehead temperature exceeds 37.5°C or whose ear temperature exceeds 38°C are not allowed to stay.

• 根據疫情指揮中⼼規定,若您必須按政府單位要求進⾏居家檢疫或居家隔離,將無法接待您。
• According to the regulations of the Epidemic Command Center if you must undergo home quarantine or home isolation as required by the government. LJ Hotel has the right not to serve you.